Consumer Services Guide (CSG)

Consumer Action Edition

The Consumer Services Guide is searchable directory of resources which can help you with consumer problems and questions. There are multiple editions of the ‘Guide’, some which deal with specific issues such as housing or credit. The full directory, the Consumer Service Guide Edition, provides access to all the resources collected by Consumer Action.

Listings for Baltimore City County

These are the results for consumer specific consumer resources for Baltimore City County. The listing is grouped by primary service category, then sorted alphabetically.

Attorneys General

• Maryland - Attorney General
  The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your new home builder or health club is properly registered and provide publications to help you make good decisions in the marketplace. (Baltimore, MD)
  

Better Business Bureau

• Maryland - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Baltimore, MD)
  

Consumer Information

• Social Security Administration (SSA)
  The Office of Public Inquiries (TEH) provides a central receipt, control, acknowledgment, response and referral program for high priority and other inquiries addressed to SSA Headquarters. The office develops correspondence policy and procedure and guide language on recurring topics and issues for use throughout the Agency. (Baltimore, MD)
  

Consumer Protection

• Maryland - Attorney General
  The Consumer Protection Division provides mediation services to consumers to help resolve complaints against businesses and health insurance carriers. The Division can also provide information about complaints that have been filed against businesses, tell you if your new home builder or health club is properly registered and provide publications to help you make good decisions in the marketplace. (Baltimore, MD)
  
• Maryland - Better Business Bureau (BBB)
  Contact for pre-purchase inquiry and complaint information on local businesses. Takes complaints on companies and arbitrates problems and disputes. Monitors and reviews local advertising and tracks and reports on charitable organizations. (Baltimore, MD)
  
• Maryland - Commissioner of Financial Regulation Division
  The mission of the Office of The Commissioner of Financial Regulation is to ensure that the citizens of Maryland are able to conduct their financial transactions in safe, reliable and well-managed institutions, while providing a flexible, yet sound regulatory environment that promotes fair competition, encourages innovative business development, and supports the economy of Maryland. (Baltimore, MD)
  
• Maryland - Insurance Administration
  The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws. (Baltimore, MD)
  
• Maryland - Office of the Attorney General Securities Division
  The primary mission of the Securities Division is to protect Maryland investors from investment fraud and misrepresentation. (Baltimore, MD)
  
• Maryland - Public Service Commission (PSC)
  The Commission regulates gas, electric, telephone, water, and sewage disposal companies. Also subject to the jurisdiction of the Commission are electricity suppliers, fees for pilotage services to vessels, construction of a generating station and certain common carriers engaged in the transportation for hire of persons. The PSC's jurisdiction extends to taxicabs operating in the City of Baltimore, Baltimore County, Cumberland, and Hagerstown. (Baltimore, MD)
  

Insurance

• Maryland - Insurance Administration
  The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws. (Baltimore, MD)
  

Insurance Regulators

• Maryland - Insurance Administration
  The Maryland Insurance Administration (MIA) is an independent State agency that regulates Maryland’s insurance industry and protects consumers by ensuring that insurance companies and health plans act in accordance with insurance laws. (Baltimore, MD)
  

Investing

• Maryland - Office of the Attorney General Securities Division
  The primary mission of the Securities Division is to protect Maryland investors from investment fraud and misrepresentation. (Baltimore, MD)
  

Utilities

• Maryland - Public Service Commission (PSC)
  The Commission regulates gas, electric, telephone, water, and sewage disposal companies. Also subject to the jurisdiction of the Commission are electricity suppliers, fees for pilotage services to vessels, construction of a generating station and certain common carriers engaged in the transportation for hire of persons. The PSC's jurisdiction extends to taxicabs operating in the City of Baltimore, Baltimore County, Cumberland, and Hagerstown. (Baltimore, MD)
  

Utilities Commissions

• Maryland - Public Service Commission (PSC)
  The Commission regulates gas, electric, telephone, water, and sewage disposal companies. Also subject to the jurisdiction of the Commission are electricity suppliers, fees for pilotage services to vessels, construction of a generating station and certain common carriers engaged in the transportation for hire of persons. The PSC's jurisdiction extends to taxicabs operating in the City of Baltimore, Baltimore County, Cumberland, and Hagerstown. (Baltimore, MD)